Brand: Roventose™ | Legal Operator: Guangzhou Fusenlaiyi Sports Technology Co., Ltd. | Legal Representative: Wu Lina
Email: service@roventose.com | Business Address: Room 3A01, 3rd Floor, No. 6 Wuxi Road, Zhongluotan, Baiyun District, Guangzhou (C850)
Privacy Policy
Last updated: October 22, 2026
1. Introduction
Roventose™ is operated by Guangzhou Fusenlaiyi Sports Technology Co., Ltd. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, browse product pages, contact customer support, or submit an order.
We aim to handle personal information in a transparent and responsible manner. The information processed depends on the features you use, the information you choose to provide, the services supporting the website, and the legal requirements applicable to your location.
By accessing our website, you can review this policy to understand our general practices and the choices that may be available to you.
2. Information We May Collect
Depending on your interaction with the website, we may collect the following categories of information.
Contact information: Information such as your name, email address, telephone number, and delivery address when you provide it for a relevant purpose.
Order and support information: Product selections, order references, delivery details, messages sent to customer support, return requests, refund inquiries, and records needed to investigate a reported issue.
Technical information: Browser type, device characteristics, approximate network information, website activity, referral information, and similar technical signals generated when you use the website.
Preference information: Choices concerning cookies, marketing communications, or other optional website features, where these features are available.
We do not ask customers to provide unrelated sensitive personal information through ordinary product inquiries or customer support messages.
3. How We Use Information
We may use relevant information to:
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Operate and maintain the website.
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Display product pages and respond to browsing requests.
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Process and manage orders and delivery arrangements.
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Respond to product questions and customer service inquiries.
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Review return, refund, damaged-item, or missing-parcel requests.
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Communicate important updates concerning an order or an unresolved issue.
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Maintain website security and investigate suspected misuse.
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Understand website performance and improve the clarity and functionality of our services.
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Meet applicable legal obligations and maintain appropriate business records.
We aim to use information for purposes reasonably connected with the relevant interaction and to avoid collecting information that is unnecessary for those purposes.
4. Cookies and Similar Technologies
Our website or its service providers may use cookies, pixels, scripts, and similar technologies to support website functionality, remember preferences, understand website usage, measure advertising activity, and improve the browsing experience.
Some technologies are necessary for essential website functions. Others may be optional or subject to consent requirements depending on their purpose and the laws applicable to the visitor.
Where required, we will provide a suitable consent mechanism and respect the choices made through that mechanism. Visitors should also be aware that browser settings may offer additional controls, although disabling certain technologies may affect some website features.
5. Advertising and Analytics Partners
We may use third-party service providers for website analytics, advertising measurement, or advertising-related services. These providers may process technical information, online identifiers, browsing events, or advertising interaction signals according to the technologies actually enabled and their applicable policies.
AppLovin: Where AppLovin advertising technologies are enabled on this website, AppLovin may collect or receive relevant online identifiers, device or browser signals, website events, and advertising interaction information for advertising delivery, measurement, fraud prevention, or service improvement, subject to applicable law and the required consent or other valid legal basis.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy
AppLovin-related technologies should only be described as active when they are actually implemented. If such technologies are enabled, the website should also provide any required notice, consent controls, and applicable privacy choices.
Other service providers may process information on our behalf to support website hosting, order administration, customer communication, analytics, security, or delivery-related operations. Their access should be limited to what is reasonably needed for their assigned functions.
6. When Information May Be Shared
We may disclose relevant information to service providers that support the operation of the website, the fulfillment of orders, customer support, technical maintenance, analytics, or security.
Information may also be disclosed when required by law, in response to valid legal requests, to protect the rights or safety of individuals, or to investigate suspected fraud or misuse.
We do not describe ordinary website use as permission for unrelated parties to use personal information for any purpose they choose. Any sharing should have an appropriate operational or legal basis and be handled according to applicable requirements.
7. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including customer support, order administration, dispute resolution, website security, and applicable recordkeeping obligations.
Retention periods may differ by information category. When information is no longer reasonably required and no legal obligation requires continued retention, we aim to delete it, anonymize it, or otherwise handle it appropriately.
8. Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, alteration, disclosure, or misuse.
No website, electronic communication method, or storage system can be guaranteed to be completely secure. Customers should avoid sending passwords, government-issued identifiers, or unrelated sensitive information through ordinary email.
If you believe that information relating to you has been improperly disclosed or used, contact us so that we can review the concern.
9. Your Privacy Rights
Depending on your location and the laws applicable to you, you may have rights to request access to personal information, correct inaccurate information, request deletion, restrict certain processing, withdraw consent, or object to particular uses.
You may also have rights relating to targeted advertising, cookies, or certain disclosures of information. Where applicable, you may request information about how personal information is processed or ask us to explain the available options.
Send privacy requests to service@roventose.com. Please identify the request clearly and provide enough information for us to locate the relevant records. We may need to verify your identity or authority before disclosing or changing information. We will respond in accordance with applicable legal requirements.
10. International Processing
The website and its service providers may operate in different locations. Where information is transferred across borders, the relevant transfer and handling arrangements should comply with applicable data protection requirements.
The protections applicable to information may vary according to the location of the service provider and the laws governing the relevant processing.
11. Children's Privacy
Our website is intended for general shopping use and is not designed to knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe a child has provided personal information inappropriately, contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites
Our website may contain links to external websites or services. Those destinations operate under their own privacy practices. We encourage visitors to review the relevant privacy information before providing information to a third party.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, service providers, business operations, or applicable legal requirements. The revised version will be published on this page with an updated date where appropriate.
14. Contact
For questions or requests concerning this Privacy Policy, contact:
Email: service@roventose.com
Legal Operator: Guangzhou Fusenlaiyi Sports Technology Co., Ltd.
Legal Representative: Wu Lina
Business Address: Room 3A01, 3rd Floor, No. 6 Wuxi Road, Zhongluotan, Baiyun District, Guangzhou (C850)